Privacy Policy

What Data We Collect

We only collect personal data when you voluntarily provide it to us through:

• Contact form submissions on our website
• Email correspondence
• Phone conversations for booking consultations

The personal data we may collect includes:

• Your name and contact details (email, phone number)
• Information about your interests and goals
• Any other information you choose to share with us

Why We Collect Your Data

We collect and use your personal data for the following purposes:

• To respond to your enquiries and booking requests
• To provide coaching services and support
• To communicate with you about our services
• To send you updates about workshops and services (only if you've opted in)

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent through our contact form or opt-in to marketing communications
• Legitimate interests: To respond to your enquiries and provide requested services
• Contract: To fulfill our obligations when you book coaching services

How Long We Keep Your Data

We retain your personal data only for as long as necessary:

• Contact form enquiries: 2 years from last contact
• Client records: 7 years after service completion (in line with professional guidelines)
• Marketing opt-ins: Until you unsubscribe or withdraw consent

How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure data storage and transmission
• Limited access to personal data on a need-to-know basis
• Regular security reviews and updates
• Confidentiality agreements with any third-party service providers

Sharing Your Data

We do not sell, rent, or share your personal data with third parties, except:

• When required by law or to protect our legal rights
• With trusted service providers who help us operate our website and services (such as Formspree for form processing)
• In the event of a business transfer, where data would be transferred securely

Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Ask us to correct any inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a commonly used format
• Withdraw consent: Opt out of marketing communications or withdraw consent for processing
• Object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details below.

Cookies and Website Analytics

Our website uses minimal cookies for essential functionality only. We do not use tracking cookies or third-party analytics without your explicit consent.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

If you're not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.